Job Description

Organizational Change Management Lead

We are seeking an Organizational Change Management Lead to play a critical role in leading organizational transformation initiatives, guiding clients through the process of change, and ensuring successful adoption of new strategies, processes, and technologies. The ideal candidate will have extensive experience in change management, coupled with strong leadership skills and a proven track record of driving successful change initiatives.

Responsibilities:

• Partner with stakeholders to understand their strategic objectives, organizational culture, and readiness for change.
• Conduct thorough assessments to evaluate an organization's readiness and capacity for change, identifying potential barriers and areas of resistance
• Develop comprehensive change management strategies and plans, tailored to the unique needs and challenges of the organization
• Engage and collaborate with key stakeholders at all levels of the organization to build alignment, garner support, and facilitate buy-in for proposed changes
• Design and implement communication plans to ensure timely and transparent communication of change initiatives, progress updates, and impacts to stakeholders
• Develop and deliver training programs to equip stakeholders with the knowledge, skills, and resources needed to adapt to new processes, systems, and ways of working
• Lead the implementation of change initiatives, providing guidance and support to project teams and stakeholders throughout the change process
• Anticipate and address resistance to change through proactive engagement, coaching, and mitigation strategies, fostering a culture of openness and receptivity to change
• Define and track key performance indicators (KPIs) to assess the effectiveness and impact of change management efforts, adjusting as needed to ensure successful outcomes

Must Haves – Required Education, Certifications, Skills, and Experience:

• Bachelor's degree in Organizational Development, Business Administration, or related field
• 8+ years of experience in organizational change management
• In-depth understanding of change management principles, methodologies, and tools, with a proven track record of successfully leading complex change initiatives
• Strong leadership and influencing skills, with the ability to build rapport, inspire trust, and motivate teams and stakeholders to embrace change
• Excellent communication, presentation, and facilitation skills, with the ability to effectively convey complex concepts and ideas to diverse audiences
• Experience in project management, with the ability to manage multiple priorities and deadlines in a fast-paced consulting environment
• Healthcare and public sector environment experience

Nice to Haves – Desired Education, Certifications, Skills, and Experience:  

• Relevant certifications in change management, e.g., Prosci, ACMP

Location:

Hybrid: Client Site (Baltimore, MD) and Remote

Benefits: Why you want to work with us!  

• We are a young and vibrant organization with a strong foundation and looking for the next set of leaders to grow the business.
• Fully company-paid healthcare for you and your family
• Monthly expense of $100 paid towards health and wellness expenses of your choice – gym, yoga classes, massages, etc.
• Monthly reimbursement for phone bill up to $100
• Unlimited paid annual leave
• Work from anywhere as long as quality work is getting done
• Flexible hours – take breaks, cater to your personal and family appointments during the day as needed, core hours 9-4
• We want our employees to be eternal learners – we will pay for reasonable and relevant trainings and certifications 
• We want you to participate in the company’s growth – healthy bonus and performance-based commissions to be discussed during the hiring process depending on the applicability to the role 

NXT is an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need.

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